Spotting Chart

One of the most crucial areas of carpet maintenance is the immediate removal of spots and spills when they occur. Acting quickly is the key to success when anything is dropped or spilled and always having the necessary cleaning materials at hand is of the utmost importance. Follow our spot & spill removal guidelines by scrolling to:

Alternatively please refer to an ACCI Certified Technician for professional help.

Cleaning Solutions

DETERGENT SOLUTION : Mix one teaspoon of clear dishwashing liquid (containing no bleaches or strong alkalis) and one teaspoon of white vinegar with 500ml of warm water (not hot). This solution must be rinsed well with clear water.

LAUNDRY DETERGENT : One teaspoon in 250ml of warm water

AMMONIA SOLUTION : Mix one tablespoon of clear household ammonia with 100ml of water. Once stain is removed the carpet must be neutralised with the vinegar solution. Apply, blot and rinse. Wool and treated nylon carpet (ie, Stainmaster, Scotchgard etc) are adversely affected by ammonia. Substitute with No. 2 on chart.

VINEGAR SOLUTION : Mix 100ml of white vinegar with 200ml of water

SOLVENT : A volatile dry cleaning solvent such as Murlex (available at grocery or hardware stores) or white spirit. Use on dry carpet only.

Type of Treatment: 4. Solvent (only on dry carpet) 8. Clear nail polish remover (no lanolin) 12. Mineral Turpentine
1. Cold Water 5. Chill with aerosol freezing or ice cubles in plastic bag 9. Alcohol (eg. Isocol, surgical alcohol) 13. Ammonia Solution
2. Detergent Solution 6. Vinegar Solution 10. Rust remover 14. Clear household disinfectant
3. Laundry Detergent 7. Warm Water 11. Vacuum 15. Baking Soda, scoop up and vacuum

Follow The Five Steps

DO NOT SCRUB OR RUB as it can cause permanent pile distortion………Scoop up solids before cleaning

……….Blot up as much liquid as possible using a clean white towelling cloth (nappy / face washer) or white paper towel.

………..CLEAN. Refer to the spot removal chart (above). Apply spot removal agent/s to clean white towel. Do not apply directly to the carpet.

…………RINSE with cold or lukewarm water only. WARNING: Do not saturate

…………BLOT dry with absorbent material such as white paper towelling or use a cool fan to complete drying.


The most important maintenance step is proper vacuuming. Regular & thorough vacuuming at least once a week and more often in heavy traffic areas will remove soil & dirt particles before they become embedded in the pile of the carpet. Remember you cannot over-vacuum & vacuuming should begin the day the carpet is installed. Frequent vacuuming is a carpet’s best friend.

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